However you need us — we'll do our best to help.
One inbox for everything — general help, trust & safety reports, privacy requests, legal notices, feedback, or just to say hi. Every email is read by a real human. We aim to reply within 48 hours.
Please contact your local emergency services immediately:
If you need to talk to someone: Lifeline Australia 13 11 14 · 1800RESPECT 1800 737 732
Subscriptions are managed through your Apple ID. Open Settings on your iPhone → tap your name → Subscriptions → Found → Cancel. You'll keep access until the end of the current billing period.
Inside the Found app, go to Settings → Delete Account. Your profile, photos, and messages will be removed within 30 days. Some data may be retained where required by law.
Tap the profile → Report → select a reason. Our trust & safety team reviews reports within 24 hours. You can also email hello@foundmatchmaker.com with details.
We verify profile photos with a selfie check, use AI to detect bots and scams, limit how fast strangers can escalate conversations, and remove anyone who violates our rules. However, no app can guarantee safety — always meet in public, tell a friend, and trust your instincts. See our Terms of Service for the full picture.
Everyone's on their own timeline. Some people check in once a day, others less. Give it space. If days pass, Found will gently surface someone new.
Right now we're launching in Manly, Sydney — but the app works anywhere in the world. More cities coming soon.
We love this. Email hello@foundmatchmaker.com — every message is read by a real human (usually the founder).